MK Computer Solutions, Inc. | (585) 385-6410

	Computer Sales
	Computer Service
	Data Storage
	Managed Services
	Networking
	PC Cleaning
	Remote Support
	Server Installations
	Website Design
	Web Hosting
	Web Marketing

	Contact Us
	News
	Portfolio
	Products
	Sitemap

Home > Services > Remote Support

Remote Support

MK Computer Solutions offers the ability to remotely service any computer, as if we were onsite, in a real-time secure virtual environment regardless of the location.

From residential clients that may need a pc cleaning but don't want to un-hook their computer cords and bring it to our office for service, to business clients that may have a emergency issue that effects their entire network, Remote Support is an efficient tool that enhances our computer service skills.

Reduce the Cost of Business

With Remote Support, we don't have to come onsite eliminating time lost in travel and saving in monetary expense. All onsite tasks may now be done remotely without any complex hardware or software installations at a high cost.

Meet Your Service Performance Levels and Boost Productivity

Systems can now be securely accessed from any browser, anywhere and at any time. You don't need to be present after the remote session has been started. MK Computer Solutions can work with you to manage your computers or network to ensure smooth upgrades and minimum downtimes.

No Need for IT Support Staff

Remote Support is an excellent choice for smaller companies with few or no IT support resources. MK Computer Solutions can transfer files, remove viruses, install software, or continue management services without ever stepping into your facility.

Deliver 24x7, Extended Support

MK Computer Solutions remotely support residential and business clients any day at any hour, regardless of the location for customers that have Service Level Agreements. Each session may be recorded in a video format to ensure the level of service. Online chat sessions between multiple users may be initiated to support the session.

Service Included with Service Level Agreement
Emergency Rates Apply

Service Pricing

Residential & Business Prices

*Call us for all our pricing plans

Service Terms

•	You must have internet access
•	A Broadband connection is necessary
•	MK Computer Solutions does not use phone modem/dial-up connections